.. _appliance_logging:

=====================
LinOTP debug logging
=====================

.. index:: Logging

In some cases the support might need some very detailed debug information.
Then you can switch the log level of LinOTP to "debug". This can be done on the
tab ``LinOTP → LinOTP base configuration``.  

.. figure:: images/logging_debug.png
   :width: 100%

After that you can download the support file, which contains the necessary log
files on the tab ``System → Support file``. 

.. figure:: images/support_file.png
   :width: 100%

.. note:: Please change the log level only if necessary. If the level is
 set to "Debug" the file will contain security sensitiv information. Please
 encrypt the support file before sending it.