7. LinOTP debug logging¶
In some cases the support might need some very detailed debug information.
Then you can switch the log level of LinOTP to “debug”. This can be done on the
LinOTP → LinOTP base configuration.
After that you can download the support file, which contains the necessary log
files on the tab
System → Support file.
Please change the log level only if necessary. If the level is set to “Debug” the file will contain security sensitiv information. Please encrypt the support file before sending it.